Warranty Policy

Last updated: September 7, 2026

Coverage

New vending machines purchased from CitysVending include a [X-year parts] warranty covering manufacturing defects under normal indoor use, provided by [manufacturer / CitysVending]. The exact warranty period and provider for each machine are listed on its product page — terms vary by manufacturer and model.

What’s covered

• Defective components: vend motors, control boards, compressors/refrigeration units, bill and coin mechanisms, card readers [adjust per actual coverage].
• Replacement parts shipped at no charge during the warranty period.
• Labor is [not included / included for X days]. Technical phone/email support is included.

What’s not covered

• Damage from misuse, vandalism, improper installation, power surges, or outdoor placement of indoor-rated machines.
• Normal wear items: [bulbs, gaskets, keys — adjust].
• Machines modified or repaired by unauthorized parties.

How to make a claim

• Contact info@citysvending.com / +1 813-942-7654 with your order number, machine serial number, and a description (photos or video help).
• Our technicians confirm the diagnosis and ship covered replacement parts, with step-by-step guidance for installation.
• Keep your order confirmation as proof of purchase; warranty runs from the delivery date.